Real-Life Case Study: Why Our Experience Matters When It Really Counts
How We Solved a Chain Crisis and Kept a New Build Sale on Track
In a recent sale of a new-build property, we were handling a four-property chain — a fairly common scenario, but one that can quickly become complicated if not managed carefully.
As we progressed, we uncovered that the buyer at the bottom of the chain had purchased privately, without an estate agent. The lack of structure and communication started causing serious delays.
Recognising the risk to the entire chain, we stepped in.
We established direct contact
Rebuilt communication links across all parties
Provided reassurance and transparency to everyone involvedOur buyers had already lost a sale previously, so they were understandably anxious. But thanks to our proactive approach and constant updates, we kept everything on track and successfully completed.
The takeaway?
Even when a sale looks simple, things can unravel fast. Having an experienced, proactive agent on your side makes all the difference.
If you’re thinking about moving — or if you’re on the market but not seeing results — we’re here to help.
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